Privacy Policy

TaaskRunner ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information you provide directly (such as name, email address, phone number, and support messages) and information collected automatically (usage data, device information, IP address, and cookies). You are not asked to provide payment details through the contact support form.

2. How We Use Your Information

• To provide, operate, and improve our services
• To review and respond to contact support requests
• To process transactions and send related information
• To send administrative and promotional communications
• To monitor and analyse usage trends
• To detect, investigate, and prevent fraudulent transactions

3. Sharing of Information

We do not sell your personal data. We may share information with:

• Service providers who assist in our operations
• Taskers/Partners as necessary to fulfil your request
• Law enforcement when required by law

4. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

5. Data Security

We use TLS to protect data in transit and HTTP-only session cookies where applicable. Contact support submissions are stored in a server-side file with access restricted by file permissions; the file is not encrypted at rest. No method of transmission or storage is completely secure.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@taaskrunner.com.

7. Data Retention

Contact support form submissions are stored in a JSON-formatted text file on the website server and retained while needed to respond to and resolve the request, and for any applicable legal obligations. To request access to or deletion of a submission, contact us at privacy@taaskrunner.com.

8. Contact Requests and WhatsApp

When you submit the contact support form, we store the details you provide (name, email address, optional phone number, subject, and message) so our team can respond. After storage, your browser opens WhatsApp with the message prefilled; you can review it before choosing whether to send it. WhatsApp is a third-party service and handles information you send there under its own terms and privacy policy.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

For privacy-related questions: privacy@taaskrunner.com